The average dental practice writes off 3–5% of annual revenue in uncollected patient balances. Insurance pays. The co-pay doesn't. Your front desk makes one awkward call, gets ghosted, and moves on. That $180 co-pay becomes a $180 write-off, multiplied across hundreds of patients.
We had $47,000 in outstanding patient balances we'd basically given up on. ClaimCue recovered $31,000 of it in the first 90 days. My front desk didn't make a single collections call.
ClaimCue syncs with your practice management software, identifies overdue patient balances, and runs a 7-step escalation sequence — from friendly reminder to lawyer-reviewed demand letter — entirely in the background.
Connects to Dentrix, Eaglesoft, Open Dental, and Curve. Overdue balances are detected automatically — no manual entry.
Every patient communication is designed to comply with HIPAA privacy rules. No PHI in subject lines. No third-party exposure.
Every reminder, every letter, every notice goes out under your practice name. Patients never see ClaimCue.
When a balance reaches the legal threshold, ClaimCue prepares and files in small claims court for a flat fee — no contingency, no surprises.