A polite, relentless
A/R clerk that
never sleeps.
Seven calibrated steps, from friendly reminder to court filing. Each one automated, branded, and legally compliant across Canada and the United States.
Friendly nudge
A soft, professional reminder is sent by email, signed from your company name and email address. Tone is warm and assumes an oversight. The debtor never sees ClaimCue.
Automated · Email · Branded from your domain
Polite follow-up
A second email references the invoice number, attaches a copy, and politely requests a payment date or confirmation. Still warm, still your brand.
Automated · Email + PDF attachment
Firm reminder
Tone shifts to firm but professional. Late fees are noted per your invoice terms. A phone call fallback is triggered if email delivery fails.
Automated · Email + phone fallback
Demand letter
A formal demand letter is generated, printed on your letterhead, and mailed via registered post. Statutory language for the debtor's province or state is included. Fully trackable.
Automated · Postal mail via Lob · Trackable
Lawyer letter
A letter reviewed and signed by a paneled lawyer licensed in the debtor's jurisdiction. This is not a template — a real lawyer reviews, approves, and signs. The psychological effect is significant.
Lawyer-reviewed · Jurisdiction-specific · 48-hr SLA
Filing preparation
You review and approve a draft small-claims filing — pre-populated with all facts, exhibits, invoice copies, communication log, jurisdiction, parties, claim amount, interest, and costs.
Customer approval required · Province/state-specific templates
Court filing
The lawyer files electronically where supported. Service is handled by a registered process server. You are notified at every step. Hearing date is tracked. ~70% of cases settle before the hearing.
Lawyer files · Process server · Full tracking
Four modules.
One seamless workflow.
01
Sync & Visibility
One-click connect to QuickBooks, Xero, FreshBooks, or Wave. Real-time aging dashboard. Risk score per debtor, recomputed nightly. Plain-English daily digest to email or Slack.
- ◆Real-time aging: 0–30, 31–60, 61–90, 90+ days
- ◆Risk score per debtor using payment history
- ◆One-click pause for invoices in dispute
- ◆Multi-currency: CAD and USD handled cleanly
02
Escalation Engine
The heart of the product. Tone, timing, channel, and language all calibrate automatically to the debtor — and to your brand voice.
- ◆Tone agent: friendly → firm → formal in measured steps
- ◆Channel agent: email by default, postal at step 4
- ◆Brand agent: letters signed from your company
- ◆Pause logic: any debtor reply pauses the sequence
03
Lawyer-Reviewed Filing
When step 7 arrives, the system has done 95% of the work. A paneled lawyer in the debtor's jurisdiction reviews, signs, and files.
- ◆Province- and state-specific templates
- ◆48-hour lawyer review SLA
- ◆Electronic filing where supported
- ◆Registered process server for service
04
Recovery & Reconciliation
When the money lands, the books reconcile themselves. ClaimCue captures payment, applies it to the right invoice, and writes it back to your accounting software.
- ◆Stripe, ACH, Interac e-Transfer, wire reconciliation
- ◆Auto-application by invoice number or fuzzy match
- ◆Partial payments tracked for renegotiation
- ◆Settlement offers routed to you for approval
Why a real lawyer
matters — and why
the structure is the moat.
In both Canada and the US, drafting and filing legal documents for a fee constitutes the practice of law. ClaimCue Inc. is the technology company. ClaimCue Legal Services PC (CA) and ClaimCue Legal PLLC (US) hold the lawyer relationships and bill the legal portion of every filing.
Province- and state-specific templates: BC SCT, ON SCC, AB Civil, CA SC-100, TX Justice Court, NY CCP-7501
Paneled lawyers licensed in the debtor's jurisdiction — not a general firm
48-hour review SLA with customer clarification loop
~70% of filed cases settle before the hearing date
Everything in one place.
Nothing to manage.
A clean aging dashboard shows every invoice, its current step, risk score, and next action. You can pause, override, or escalate any invoice at any time — but most users never need to.
LIVE DASHBOARD
28 invoices watched · 3 in escalation · 0 write-offs this quarter
